This Privacy Policy informs you about the types of personal information collected through the SamHill Bakes (“we, our or us”) website (“Site”), and how we use, share, and protect your information.

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APPLICABILITY OF THIS PRIVACY POLICY

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This Privacy Policy applies to the personal information we collect on this site and not to any information we collect through other methods or services.

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INFORMATION YOU PROVIDE US

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We may collect and store personal information that you choose to voluntarily provide to us when you contact us, such as when you contact us for general inquiries, make or attempt to make a purchase through the Site, or register to join our newsletter.  Personal information may include your name, email address, telephone number, password, billing address, shipping address, credit card or payment details. 

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The Site is powered by Wix.com WIX.com processes our payments and your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).  Your credit card data is stored only as long as is necessary to complete the transaction.  After the transaction is completed, the credit card data is deleted.  The Site does not store your credit or payment details.

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INFORMATION WE AUTOMATICALLY COLLECT

We are committed to making your online experience with our Site informative and relevant.  To achieve this, we collect certain information by automated means when you visit the Site.  This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, the version of your web browser, time zone, cookie information, referring URL’s and how you interact with the Site.

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Information is automatically collected using the following technologies:

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Cookies - are text files placed in your computer's browser or internet connected device to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information.  For more information about cookies, and how to disable cookies, please visit https://allaboutcookies.org/

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Log files – track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exiting pages, and date/time stamps.

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Web beacons, tags and pixels are electronic files used to record information about how you browse the site.

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HOW DO WE USE YOUR INFORMATION?

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We use the information that we collect to fulfill any orders placed through the Site (including processing your payment information, shipping your order, and providing you with invoices, quotes, and order confirmations). 

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Additionally, we may use your information to communicate with you and/or provide you with information or advertising relating to our products and services.  Your information may also be used for other business purposes, such as data analysis and ways to improve or optimise our Site.

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SHARING INFORMATION

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We only share information with your consent, to comply with laws, to provide you with services, to protect your rights or to fulfill business obligations.

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We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

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DO NOT TRACK

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We do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.

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DIRECT MARKETING

If we send a marketing offer directly to you, we will provide a way for you to opt-out of future marketing offers.  You can also tell us at any time if you do not want to receive marketing offers from us.

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RETENTION

When you place an order through the Site, we will retain your information for our records unless and until you ask us to erase this information.

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ACCESS, UPDATES & YOUR CHOICES

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You can tell us at any time not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. If you have provided us with personal information, you may request that it be updated, modified, or deleted. You may do this by emailing your request to hello@samhillbakes.co.nz

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CHANGES

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We reserve the right to change or add to this Privacy Policy from time to time and will post any revisions on this Site.  We will indicate at the bottom of the Privacy Policy when it was most recently updated.

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CONTACTING US

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If you have a question about our Privacy Policy, please email us at hello@samhillbakes.co.nz

 

Update: March 2025